A Career in Captioning – How One Captioner Began Her Career


Jennie Mauch, a TCG captioner, shares the story of the rocky start to her career, and what led her to the final decision to join the ranks of broadcast closed captioners.


I was never one of those people who just knew what they wanted to be when they grew up. In fact, when I started court reporting school, I still wasn’t one of those people. The courtroom always intrigued me, so I knew that doing something in court would be good for me. I honestly didn’t know what a court reporter was. I still get the blank stare sometimes when I tell people what I do. And then it’s usually the universal, “oh, you’re one of those people with the little machine who go (insert fingers moving really fast on an imaginary little machine).”  Yep, that’s me, and I’m proud of that.

Five years ago, I would not have recommended court reporting school to anyone. My journey to becoming a broadcast closed captioner has been long, frustrating and tedious. Today, I know sticking with it, through the good and the not so good, has been one of the best things I have done in my life.

How one captioner began her career in broadcast captioning | The Captioning Group

I started court reporting school when I was 22-years-old. I made it to about 160 words per minute (225 words per minute is needed to graduate) before the school closed.  I started at another school, and it closed when I was around 180-200 words per minute.  At that point, I hired one of my instructors to read to me at her apartment to reach my speeds.  It’s not easy.  I often joke that the tests we have to take in court reporting school are the only tests in the world you can fail at 97%.


I landed a job with a freelance firm doing depositions, prison trials and working at colleges with deaf and hard-of-hearing students.  I gravitated towards the latter.  I never fully enjoyed the deposition work.  I thought I wanted to work in a courtroom, but I actually only stepped into a courtroom a handful of times.  I had found a passion–after 24 years of life, I knew I wanted to work with the deaf and hard-of-hearing community. When I was working with deaf students, I actually felt like I was giving a service to help others through my skills.  I worked in multiple arenas for the deaf and hard-of-hearing, and I learned a lot.


I decided early on that my goal in this career was to be a broadcast closed captioner.  After my son was born, I took some time off to reflect on working towards gaining the skill to be a closed captioner or starting over in a completely new field.  Thank goodness I made the right decision!  Ten years after starting court reporting school, I have now been a captioner for almost two years, and I absolutely love it.  Now I tell anyone who asks, yes, go to court reporting school!


This career can be brutal but, in the end, it is worth it.  I work for a great company with wonderful captioners, and I’m proud of what I do for a living.  I love striving for perfection each time my fingers start to move on my machine.  I love when a news reporter says a really big, uncommon word and I see it on my television looking perfect.  I love that I can work in my pyjamas and do laundry (or do nothing!) when I’m on a break.  And most of all, I love that my son can come home from school each day and I am here waiting for him and able to be available to him.  I am lovingly referred to as “food and entertainment” in my household, and I can definitely say that since I started captioning, we have eaten really well and have gone on some really nice vacations.


7 thoughts on “A Career in Captioning – How One Captioner Began Her Career

  1. Is there any online schools that you recommend for learning how to be a
    “closed captioner” ? This is very interesting to me and I would like to work at home. I have been a Music Director for that last 20 years and am looking for a little change.

  2. I’m in school now. I just finished theory and I’m moving on to speed building. Yikes! I really want to be a broadcast captioner but none of my teachers or anyone else I’ve talked to have done it. Is it something I could do right out of school or do I need to start with something else and keep practicing to get good enough to do it?

    1. Hi, Krista. That’s great to hear! Broadcast captioning has its own nuances, like any specialization in the captioning field. Start practicing with newscasts, and reach out to experienced industry captioners for tips–there are a couple of Facebook groups out there that would likely be helpful to you. Best of luck with the rest of your schooling as well!

  3. Hi! My 22 year career as a lead medical transcriptionist/supervisor has died out within the last 10 years. When I went to college, the field was in high demand. Now, 22 years later, voice/speech rec has destroyed the field, or big companies have bought all the small places and outsourced the transcription work overseas. I have considered the captioning field for over two years, but I’m afraid of the same thing happening with the voice/speech rec taking over. Also, I am 47-years-old and can’t help but wonder if I even have the energy to start a new profession, especially now that my fingers and hands move slower after 22 years of transcribing. I love helping people and the thoughts of providing for the hearing impaired sounds rewarding and like something I would be interested in doing. Any advice would be greatly appreciated. BTW, I live in a small town in NC, and there are no schools anywhere near me for this particular field. Thanks in advance.

    1. Hi, Sandy. Sorry to hear about what’s happening in your transcription field. AI voice tech isn’t nearly up to snuff for broadcast captioning, and quality steno writers will always be in-demand and needed in this field. If you’re interested in transitioning into captioning, I’d recommend looking at NCRA’s Schools and Programs page, as that will help you find online-only schools that could work for you!

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